The directing organization
I have seen regular supplier and contract management efforts fail to leverage all cloud & contract benefits. It is precisely on this interface of ITSM and CSM that my expertise flourishes. In both outsourcing and cloud sourcing, a good directing managerial organization is crucial to get control over both areas. I can help you to setup and improve such an organization, resulting in well-running operations. I also developed a very accessible training for this. See ‘Training‘.
Streetwise & bookwise
Years of experience with service management and ITIL processes in practice, supplemented with years of experience in transferring fundamental theory. That makes my proposition unique. Please have a look at my portfolio of training courses that I can provide, tailormade at your premise.